| My Account |
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| How do I create an account? |
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1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
| How do I edit my account information? |
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Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. |
| How much is my shipping? |
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Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. |
| I forgot my password. |
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Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. |
| How do I return my product? |
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Please contact us before shipping your order back to us!Our company is dedicated to providing assistance to our customers. We offer support by phone, email, and fax. It is our policy to reply to customers email requests, if not immediately, within one business day. We are dedicated to communicating and responding to our customers in a timely manner.BBDZIGN.com is committed to quality products and your satisfaction is 100% guaranteed!
Returns:
If for any reason you are not completely satisfied with your purchase, you may return it within 7 Days of receipt and receive a free replacement or exchange on damadged goods.No refunds on custom orders.Shipping charges will not be refunded. We strongly encourage you to return your item via a trackable method. Be sure to specify the reason for the return.
BBDZIGN
13 Letendre Ave
Allenstown,NH.03275
1-617-850-2566 (sales)
1-617-850-2565 (customer service)
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| I received the wrong product. |
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If you feel that you have received the wrong product, please contact customer service within 48 hours of receiving the product. |
| What is your return policy? |
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Please contact us before shipping your order back to us!Our company is dedicated to providing assistance to our customers. We offer support by phone, email, and fax. It is our policy to reply to customers email requests, if not immediately, within one business day. We are dedicated to communicating and responding to our customers in a timely manner.BBDZIGN.com is committed to quality products and your satisfaction is 100% guaranteed!
Returns:
If for any reason you are not completely satisfied with your purchase, you may return it within 7 Days of receipt and receive a free replacement or exchange on damadged goods.No refunds on custom orders.Shipping charges will not be refunded. We strongly encourage you to return your item via a trackable method. Be sure to specify the reason for the return.
BBDZIGN
13 Letendre Ave
Allenstown,NH.03275
1-617-850-2566 (sales)
1-617-850-2565 (customer service)
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| When will my order ship? |
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You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment on most orders.Larger more complicated orders may take longer to process and we will email you the details of your order!Also feel free to call our Customer service line anytime,1-617-850-2565 (Tim). |
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